Terms of service

Divot Golf — Terms of Service

Effective date: 6/25/2026

These Terms of Service ("Terms") govern your access to and use of divotgolfllc.com (the "Site") and any purchase from Divot Golf LLC ("Divot Golf," "we," "us," or "our"). By using the Site or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.

1. Who can use the Site

You must be at least 18 years old, or have the consent of a parent or legal guardian, to use the Site or place an order. By ordering, you confirm you meet this requirement and that the information you provide is accurate.

2. Our products

Everything we sell is embroidered and hand-finished to order in Detroit, MI. Because each piece is made by hand:

Slight variations in embroidery, color, and placement are normal and are not defects.
Product photos are as accurate as we can make them, but on-screen colors may differ slightly from the finished item.
We may update, limit, or discontinue products at any time without notice.

3. Orders, pricing, and payment

All prices are listed in U.S. dollars and may change at any time before you place an order.
You're responsible for any applicable taxes, which are calculated at checkout.
By submitting an order, you authorize us (and our payment processor) to charge your payment method for the total amount.
An order confirmation is an acknowledgment that we received your order — not our acceptance of it. We may refuse or cancel any order, including for suspected fraud, pricing errors, or stock issues. If we cancel an order you've paid for, we'll refund you.

4. Made-to-order timing

Because items are produced after you order, fulfillment may take longer than off-the-shelf goods. Estimated production and shipping times are provided as guidance, not guarantees.

5. Shipping, returns, and refunds

Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Refund & Return Policy. Both are incorporated into these Terms by reference. In short: because products are made to order, all sales are final except for defects, damage, or our error.

6. Email and SMS marketing

If you opt in to our email or text-message (SMS) programs, you consent to receive marketing messages at the email address or phone number you provide.

Message and data rates may apply to SMS. Message frequency varies.
You can unsubscribe from email anytime via the link in any message, and from SMS by replying STOP (or HELP for help).
Opting into marketing is not a condition of any purchase.

7. Intellectual property

The Site and its content — including the Divot Golf name, the "Divot" wordmark, logos, designs, embroidery artwork, graphics, text, and photos — are owned by Divot Golf LLC or our licensors and are protected by intellectual-property laws. You may not copy, reproduce, sell, or use any of it without our prior written permission.

8. Your content

If you submit reviews, photos, or other content to us or about our products (for example, by tagging us), you grant Divot Golf a non-exclusive, royalty-free, worldwide license to use, display, and share that content for marketing and operational purposes. You represent that you have the right to grant this license and that your content doesn't violate anyone else's rights.

9. Acceptable use

You agree not to use the Site to break the law, infringe others' rights, transmit harmful code, scrape or harvest data, interfere with the Site's operation, or attempt to gain unauthorized access to any system.

10. Third-party services

The Site relies on third-party services (such as Shopify and our payment processors) and may link to third-party sites. We're not responsible for the content, policies, or practices of third parties.

11. Disclaimer of warranties

Except as expressly stated in our Refund & Return Policy and to the fullest extent permitted by law, the Site and products are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose.

12. Limitation of liability

To the fullest extent permitted by law, Divot Golf LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Site or products. Our total liability for any claim relating to a product will not exceed the amount you paid for that product.

13. Indemnification

You agree to indemnify and hold harmless Divot Golf LLC and its owners and employees from any claims, damages, or expenses arising out of your misuse of the Site or violation of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of [Michigan / your state of formation], without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in [County, State], and you consent to that jurisdiction and venue.

15. Changes to these Terms

We may update these Terms at any time. Changes take effect when posted to the Site, with an updated effective date. Your continued use of the Site after changes means you accept the revised Terms.

16. Severability and entire agreement

If any part of these Terms is found unenforceable, the rest stays in effect. These Terms, together with our policies referenced above, are the entire agreement between you and Divot Golf LLC regarding the Site.